Return & Refund Policy

Returns:

Our policy lasts 14 days. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange within 7 business days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, you must provide us with a receipt or proof of purchase.

Please return your purchase to: 37, Rue Louise Rousseau, 93700, DRANCY, FRANCE.

You can contact us by email: abdullah666777riaz@gmail.com or by phone: 0782094294, Monday to Friday, 10 a.m. to 5 p.m.

There are certain situations where only partial refunds will be granted: (if applicable)

  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
  • Any item returned more than 30 days after delivery.

Refunds (if applicable):

Once we receive and inspect your returned item, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Late or missing refunds (if applicable):

If you haven't received your refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you've completed all these steps and still have not received your refund, please contact us by email: abdullah666777riaz@gmail.com or Huntpur@gmail.com or by phone: 0782094294, Monday to Friday, 10am to 5pm.

Sale items (if applicable):

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you wish to exchange them for the same item, please contact us by email: abdullah666777riaz@gmail.com or Huntpur@gmail.com or by phone: 0782094294, Monday to Friday, 10am to 5pm.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over €80, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.