Privacy Policy

Article 1 – Personal Information Collected

When you make a purchase in our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which provides us with details about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Article 2 – Consent

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or process a return, we assume that you consent to our collecting and using this information solely for that purpose.

If we ask for your personal information for another reason, such as marketing purposes, we will either ask for your explicit consent or give you the opportunity to decline.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by emailing us at: contact@urban-bag.fr or by calling us at: 0767275311 from Monday to Friday, 10 AM to 6 PM.

Article 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Article 4 – Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify’s data storage system and databases, as well as in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete your order. Once your order is finalized, the transaction data is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements ensure the secure handling of credit card data by our store and its service providers.

For more information, please review Shopify’s Terms of Service or their Privacy Policy.

Article 5 – Third-Party Services

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully to understand how they will handle your personal information.

It is important to note that some providers may be located in or have facilities in a different jurisdiction than yours or ours. If you proceed with a transaction that involves a third-party provider, your information may then be governed by the laws of the jurisdiction where that provider is located or where its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in completing that transaction may be subject to disclosure under U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and encourage you to read their privacy policies carefully.

Article 6 – Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies we use. We have listed them here so you can choose whether to allow them or not.

  • _session_id: A unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit: No retained data, persists for 30 minutes from the last visit. Used by our website provider’s internal statistics tracking system to record the number of visits.
  • _shopify_uniq: No retained data, expires at midnight (visitor’s local time) the following day. Counts the number of visits to a store by a single customer.
  • cart: A unique identifier, persists for 2 weeks, stores information about your shopping cart.
  • _secure_session_id: A unique session identifier.
  • storefront_digest: A unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

Article 7 – Age of Consent

By using this site, you declare that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use this website.

Article 8 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Compliance Officer at: contact@urban-bag.fr.